Terms & Conditions

Welcome to Dr. Ladli Chatterjee Clinic. By accessing our website or using our services, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before using our services.

1. Acceptance of Terms

By accessing our website or booking an appointment with Dr. Ladli Chatterjee Clinic, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Services Provided

Dr. Ladli Chatterjee Clinic provides medical consultation and treatment services, including but not limited to:

• General Medicine (Diabetes Management, Blood Pressure Control, etc.)
• Cosmetic Procedures
• Health consultations and follow-up care
• Diagnostic services as required

All services are subject to availability and are provided at the discretion of our medical professionals.

3. Appointments and Booking

• Booking: Appointments can be booked via our website, phone, or in-person at the clinic.
• Confirmation: All appointments are subject to confirmation from the clinic. You will receive a confirmation via phone, email, or SMS.
• Cancellation: If you need to cancel or reschedule, please notify us at least 24 hours in advance. Late cancellations may result in a cancellation fee.
• No-Show: Failure to attend a scheduled appointment without prior notice may result in a no-show fee and may affect future booking privileges.
• Wait Times: While we strive to see patients on time, occasional delays may occur due to emergencies. We appreciate your understanding.

4. Patient Responsibilities

As a patient, you agree to:

• Provide accurate and complete medical information
• Follow treatment plans and instructions provided by medical staff
• Arrive on time for scheduled appointments
• Treat clinic staff and other patients with respect
• Pay for services rendered in a timely manner
• Inform us of any changes to your medical condition or medications
• Follow clinic policies regarding hygiene and safety

5. Payments and Fees

• Payment Methods: We accept cash, credit/debit cards, UPI, and digital wallets.
• Consultation Fees: Fees are determined based on the type of consultation or procedure. Fees are communicated upfront whenever possible.
• Insurance: If you are using insurance, please verify coverage with your provider before your appointment. Any amounts not covered by insurance are your responsibility.
• Refunds: Payments for completed services are non-refundable. Refunds for cancelled appointments are subject to our cancellation policy.

6. Medical Disclaimer

The information provided on our website is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.

• Always seek the advice of a qualified healthcare provider with any questions
• Never disregard professional medical advice or delay seeking it
• In case of a medical emergency, call your local emergency number immediately
• Results of treatments may vary from patient to patient. We do not guarantee specific outcomes.

7. Use of Website

You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to any part of the website
• Upload or transmit viruses, malware, or any other harmful computer code
• Use automated systems (bots, scrapers) to access the website without permission
• Impersonate any person or entity or misrepresent your affiliation
• Collect or harvest personal information of other users without consent

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Dr. Ladli Chatterjee Clinic and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, Dr. Ladli Chatterjee Clinic shall not be liable for any indirect, incidental, consequential, or punitive damages arising from:

• Use or inability to use our website or services
• Errors or omissions in website content
• Unauthorized access to or use of our servers or personal information
• Interruption or cessation of services
• Third-party content or links on the website

10. Privacy and Confidentiality

We are committed to protecting your privacy and maintaining the confidentiality of your medical information. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

11. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes your acceptance of the revised terms.

12. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Gurgaon, Haryana, India.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us: